Resources
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How we wipe data
Before a device is given out or recycled, we make sure all personal data is digitally wiped or physically destroyed.
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Our device testing checklist
This is the checklist volunteers use at the bench. Replace this sample with the shop’s current checklist.
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Spot a swollen battery
When a lithium-ion battery fails, it can swell up like a small pillow. That’s a fire risk. Signs to look for What to do
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Prepare a phone or laptop for donation
We can’t reuse a device that is still locked to your account. If you don’t sign out of Apple (iCloud) or Google first, the…